So many have written so much about personal branding in a social media era. If you’re in advertising, marketing or related fields, being present and well-connected online is table stakes. Simply put, being fully credible nowadays requires you to have a reasonably well-rounded online profile. (That criterion easily extends to just about any professional services field, like law, real estate, finance, technology and others.)
LinkedIn (and its distant competitors Naymz and Plaxo), Facebook and Twitter are all mainstream or mainstream-trending venues for professional presence. Then there are tools like Google Profile, along with any number of special-purpose platforms to tempt us.
But let’s face it. For business – pure business – LinkedIn might be the most important place to strut your professional stuff. Group activities aside, it’s not as robust as Twitter for real-time interaction. Yet it is for all intents your online resume-portfolio-Rolodex.
But who owns your profile? Most legal experts and LinkedIn members might reflexively declare that ownership is in the hands of the person profiled. But there have been occasional instances of challenge and subversion.
For example, a former client of mine contacted me and asked if I would write a LinkedIn recommendation for him. No problem, it’s just that I already had. Confused by his request, I sent an e-mail asking him what was up. He explained that he had been locked out of his LinkedIn profile when his former company closed shop and took down their e-mail system. My friend’s sole access was via that e-mail address and so he was effectively locked out of his own house.
Using LinkedIn and Twitter I floated the question of who owns or controls our professional online profiles – important parts of our personal brands. The options:
- Your employer merely has an interest in your profile. They should care but have no say unless you are misusing or misrepresenting your association with them.
- Your employer may provide guidelines on LinkedIn use while you are on their payroll. They might even provide boilerplate copy about the company for you to use. They might even encourage employees to be on LinkedIn. But there is no overt control.
- The final option is that a company declares outright control of an employee’s LinkedIn profile so long as the company is listed in the profile.
You might think you know the answer, but I’m getting a range of responses on what should be and what actually happens.
What do you think? Who should control your online brand. And what level of interest from your employer seems fair – from both your perspective and theirs? Share your opinions and examples with us here.

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May 4, 2010 at 10:04 PM
So You're On Twitter & LinkedIn - Now What? | J.B. Sem Consulting, LLC
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February 8, 2010 at 10:45 AM
Eric Hayward
Todd – I see your point – and believe me, you won’t usually find me coming from a management perspective. But if I were, I *could* see LinkedIn as a way for my employees to actively advertise themselves to other employers vs. just passively reading classifieds.
But something that annoys employers doesn’t make it bad. Many large employers are very annoyed, today, about having to pay benefits to their hardworking employees. These employers band together into industry associations working hard to “reform the system” so they can pay as little as possible for employee health care.
So I say it as a note of caution to individuals. Unless you’re in sales and use it for job-approved networking, keep your LinkedIn activity on the DL.
February 8, 2010 at 12:11 AM
Todd Randolph
interesting post. however, I don’t really see any conflict between the interests of employee and employer as far as linkedin is concerned. as you point out, linkedin is the most buttoned-down of the social networking sites. just as it would be considered unprofessional to disparage a current or former employer in an interview, linked is not the place where malcontents would tend to air dirty laundry.
so option #1 I would expect, option #2 in some cases – perhaps in regulated industries. I cannot imagine an employer insisting on option #3 without knowing that it would be widely violated. the commenter who stated that if he were an employer, he would be annoyed that employees were using linkedin to find other jobs might as well say he would be annoyed to find that people were reading the classifieds or not immediately hanging up on recruiters.
your example of a former client who had been locked out of his linkedin account was similar to the situation of a client of mine. I am finishing up a post on it now at http://btrandolph.com so that hopefully people new to the service won’t suffer the same fate!
February 8, 2010 at 8:32 AM
Neal Kielar
Todd offers this most fundamental LinkedIn tip (among others) on his blog: Use your personal e-mail address as the primary log in address for LinkedIn and any other social media platform you’re using. Here’s a link to the blog post in question, which shows you how to change your log in e-mail address: http://btrandolph.com/2010/02/making-linkedin-profile-portable/#more-1512. Thanks, Todd.
February 3, 2010 at 5:22 PM
Neal Kielar
Well said, and exactly the direction of the collective feedback I’ve been getting to this question in several LinkedIn groups. At first blush, folks who’ve engaged in the discussion show a protectiveness of their personal brand. Rightly so. On the other hand many, like you, have exhibited equanimity in their acknowledgment of an employer’s legitimate interest in their online brand.
I’d welcome more discussion because i think this topic is going to take on greater importance as businesses start to truly accept the power of personal branding in a social media era.
February 3, 2010 at 10:54 AM
EricH
A very thorough, introspective and erudite piece covering all the angles. I struggle with this question – who owns your LinkedIn profile – because as an individual networker and business person, I will fiercely defend my LinkedIn Profile as my own.
And I believe it should be one’s own.
At the same time, if I were an employer, and I thought my employees were using LinkedIn to find other jobs, I’d be annoyed.
If employers are compensating their employees very well, giving them room to grow, acknowledging their contributions, all that good stuff, it seems fitting they put some guidelines at least around the way people use LinkedIn at their company. Even if they are just “understood” guidelines or etiquette.
If they’re a crappy employer, what can they expect. Thanks again.